Virtual agents are revolutionizing the way people order taxis by providing a seamless and efficient booking experience. Users can interact with agents through popular messaging platforms or dedicated apps, simply by sending a message requesting a ride. The agent quickly processes the request, accessing real-time data to find the nearest available taxi, confirm the fare, and provide estimated arrival times.

Agents not only reduce wait times but also enhance user satisfaction through instant communication and support, ensuring that getting a taxi is as easy as sending a message.